Blog


TeleDevelopment Services is your indispensable resource for providing news, views, analysis and thought-leadership for the global BPO community.

4 Skills Test Vital in Hiring Process

The cost of a poor hire can now be quantified, and the Versant 4 Skills Essential Test can address and correct an incorrect language screening process.

 

MANILA, 8 September 2017 — Assessing all four English language skills during the hiring process is important, and this is where Versant’s newest 4 Skills iteration for corporate clients comes in. After all, the cost of hiring someone not suitable for a job position – the poor hire – has become mathematically quantifiable.

The Versant 4 Skills Essential Test assesses the four language skills of speaking and writing (productive skills) as well as listening and reading (receptive skills). This 30-minute web-delivered test is the ideal solution for companies that need quick and reliable results.

Cost of Poor Hire Now Quantifiable

As the cost of a poor hire can now be quantified, the Versant 4 Skills Essential Test can now address – and correct – the issue of incorrect language screening process.

Therefore, taking the monetary costs into account, research studies indicate that a poor hire can cost up to five (5) times an employee’s annual salary.

Other expenses may include recruitment costs and staff time, training fees for replacement hires, and negative impact on team performance. Others include delayed projects and lost customers, outplacement services and litigation fees. Moreover, another consequence would be a possibly weakened company brand.

4 Skills: Inextricably intertwined

More job roles require English communication skills than ever before. Hence, in every professional corner, an increasing number of employees must be able to speak, read, write, and comprehend spoken English.

For some roles, the demand for well-rounded communication skill is driven by one significant need. This is the need to communicate via different channels every day, including telephone and cellular phone, email and video conference.

Some jobs might only require testing in one or two skills. But assessments measuring English ability in a variety of contexts will be in demand. And they will continue to define future communications requirements.

Smaller Talent Pool

By not leveraging on the Versant 4 Skills Essential Test, a company may be losing out on one vital thing. A company looking to hire the best person may possibly miss out on the good candidates. After all, some if not most English language assessments only identify the highest performers.

The effect of this is that the recruiter may be left with a smaller talent pool to choose from or work with. Consequently, this has a direct impact on the recruitment process, as the company may be missing out on the most suitable candidates. These candidates could have had more rooms for improvement with a little bit of training and development.

Pearson earlier developed the Versant 4 Skills Essential Test last July 2017. The test aims to help organizations in easily and quickly identifying qualified job applicants. It said candidates must have the right level of English language skills to succeed in today’s business environment.

Talk to us today and find out how we can drive your business to new heights.