TeleDevelopment Services is your indispensable resource for providing news, views, analysis and thought-leadership for the global BPO community.


TDS Experience, Culture, Expectations

One of the notable traits of TeleDevelopment is its experience. The BPO industry in the Philippines experienced a boom in 2005, when it gained 3 percent of the global BPO […]

Engaged: Happy Employee, Happy Company

Four key emotions that drive an engaged, happy employee.   ENGAGED: Happy Employee Makes for Happier Company Companies with Engaged Workers Outperform Competitors by 202%   MANILA, 15 September 2017 […]

The ‘Relevant’ Recruiter in the Digital Age

A “relevant” recruiter must know about convenience, mobile technology, AI, and gamification. They are not the future. They are here.   The ‘Relevant’ Recruiter: Enhance, Adopt, Survive in the Digital […]

Mobile Recruiting and Disruptive Tech

Mobile recruiting and other digital solutions are disrupting human resources and recruitment services through information technology and social media. Billy Cruz of gives his presentation during the recent IBPAP […]

4 Skills Test Vital in Hiring Process

The cost of a poor hire can now be quantified, and the Versant 4 Skills Essential Test can address and correct an incorrect language screening process.   MANILA, 8 September […]

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