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Assessing English Proficiency For Call Centers
When spoken English skills are critical for success, Versant is the ideal solution.
Versant, a spoken English proficiency test, was developed by US-based Pearson
and made available to the Philippines by TeleDevelopment Services.
Versant reduces time lost to unqualified applicant interviews while helping you
identify strong candidates who will benefit from English Training. By injecting
consistency and objectivity to your screening process, Versant’s telephone-based
solution helps to keep your recruiting team aligned.

Assessing English Proficiency For Call Centers

When spoken English skills are critical for success, Versant is the ideal solution. Versant, a spoken English proficiency test, was developed by US-based Pearson and made available to the Philippines by TeleDevelopment Services.

Versant reduces time lost to unqualified applicant interviews while helping you identify strong candidates who will benefit from English Training. By injecting consistency and objectivity to your screening process, Versant’s telephone-based solution helps to keep your recruiting team aligned.

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Versant’s test suite provides an economical and efficient way to streamline your interviewing and hiring process. Tests can be given any time, from any location to provide:

check Objective, reliable scoring

check Immediate access to test results

check Reduced time and expense

contact-versant-united-states

Versant objectively measures an applicant’s overall spoken English skill and examines four key areas designed to assess fluency and comprehension:

check Sentence Mastery

check Vocabulary

check Fluency

check Pronunciation

At the overall score level, Versant computer-generated scores provide complete objective scoring, taking away the possibility for human error.

Click here to view Versant Score Report Sample

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Data from studies conducted by TeleDevelopment and their third party benchmarking partners provided evidence to support the following conclusions:

check Versant produces precise and reliable skill estimates

check Sub-scores are reasonably distinct and therefore offer useful diagnostics

check Overall scores have meaningful correlation with related tests of English proficiency including the TOEFL, TSE, Common European  Framework and ILR Speaking

Click here to view Sample Test Materials

Click here to view Versant Score Report Sample

Click Play to listen to a Versant Test

 

 


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